Effective 25 October 2026
Privacy Policy
What the Winks app (called Ventanitas in Spanish) stores, why, who helps us run it, and how to delete it.
1. Who we are
The app is operated by Happy AI Tech LLC (TOO), BIN 260640020068, 84 Zhanibekov St., Kok-Tobe, Medeu District, Almaty, Kazakhstan. Write to info@happyaitech.org with any question about your data.
2. What we store
- Account. An internal account number and the sign-in identifier from Firebase Authentication: an anonymous identifier, or your Apple or Google account if you link one. When you link Apple or Google, Firebase receives the email address that provider shares.
- Your child. What you enter: a name or nickname (optional), the date of birth or due date, how early the baby was born, the time zone and the usual nap count and bedtimes.
- The diary. Sleep and wake records and their details (times, where and how the baby fell asleep, night wakings, notes), day notes, the schedule, plan settings and your answers about sleep concerns and goals when you start.
- Family sharing. Which adults can see the diary and the invitation codes.
- Device. A random installation identifier, the language, the app version and, if you allow notifications, a push token.
- Subscription. Purchases are made in the App Store or Google Play; we never see card details. Qonversion receives the store receipts linked to your internal account number, so the subscription follows your account.
- Usage analytics. Which screens are opened and which actions are taken, linked to the internal account number. Analytics never contain names, notes, invitation codes, exact times or health details, only categories.
- Server logs. IP address, the request and its time, kept for security and troubleshooting.
3. Why we use it
- To provide the app: the diary, the day plan and its explanations, reminders and syncing between phones and adults of the family (necessary to provide the service you asked for).
- To manage your subscription and restore purchases (contract).
- To send notifications you turned on (your consent, which you can withdraw in the phone settings).
- To understand how the app is used and improve it, from pseudonymous analytics (legitimate interest).
- To keep the service secure and prevent abuse (legitimate interest).
Sleep records about a baby can reveal health information. We use them only to provide the app to you, never for advertising, and we do not sell any data. The plan is computed on our servers; your data is not sent to third-party AI models.
4. Who helps us
- Google (Firebase Authentication and Firebase Cloud Messaging) — sign-in and notifications on Android.
- Apple (Sign in with Apple, push notifications, App Store) and Google Play — sign-in, notifications and payments.
- Qonversion — checks store purchases and keeps the subscription status.
- Mixpanel — usage analytics, stored in the European Union.
- Our hosting provider — the servers that store the diary.
These providers process data on our instructions and may do so outside your country, under their own safeguards for international transfers. We share data with authorities only when the law requires it.
5. How long we keep it
We keep your data while your account exists. When the account is deleted, we delete the account, its sign-in identities, the family diary it owns and its invitation codes; adults you invited lose access. Backup copies exist only for disaster recovery and are removed as they expire. An account without a linked Apple or Google sign-in cannot be recovered after the app is removed, but its data stays on our servers until you ask us to delete it.
6. Your choices and rights
- Correct the child's profile and the diary in the app at any time.
- Delete your account and data: see how to delete your account.
- Ask for a copy of your data, its correction or deletion, or object to analytics, by writing to info@happyaitech.org. We answer within 30 days.
- Turn notifications off in the phone settings.
- Complain to your data protection authority.
7. Children
The app is for parents and other adult caregivers, not for children. Information about the baby is entered by the adult who uses the app.
8. Security
Data travels over encrypted connections. Access to the servers and the database is limited to the people who run the service.
9. Changes
We publish every new version of this policy here with its date and tell you in the app about important changes.