Delete your account

In the app

Open Profile → Account → Delete account and confirm. The account and its data are deleted at once. If you sign in with Apple, Apple asks you to confirm once more.

Without the app

Write to info@happyaitech.org with the subject “Delete my Winks account”. Tell us the Apple or Google account you sign in with, if any. We may ask for details that show the account is yours, then delete it within 30 days and confirm by email.

What is deleted

• The account and its sign-in identities.
• The family diary the account owns: the child's profile, sleep records, notes, schedules, answers and plan settings.
• Invitation codes and the access of adults you invited; access you were given to another family.
• Notification registrations of your phones.

Entries you wrote into another family's diary stay there without your name. Usage analytics are linked only to a random account number and are deleted with it on request. Backup copies are removed as they expire.

Your subscription

Deleting the account does not cancel a Winks Premium subscription. Cancel it in the subscription settings of your Apple ID or Google Play account.